Terms and Conditions

LVT Terms & Conditions

Billing: LVT pricing includes all driver compensation. Neither LVT nor its drivers will request gratuities from customers. No portion of the charges billed to the customer represents a tip, gratuity, or service charge for drivers, service employees, or any other employee at LVT.

Additional Charges: Other than the standard fare, customers might see charges like tolls, parking, airport, and regulatory fees, as well as operating surcharges on their billing statement.

Rates & Currency: All rates are calculated and billed in U.S. dollars. Given currency exchange fluctuations, international rates in U.S. dollars might vary. Please be advised that all published rates can change without any prior notification.

Taxes: As required, applicable taxes will be added to your bill.

Holiday Surcharges: Rides on New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day, 14th February will have a surcharge of 25% based on fare, stop, and waiting time. This policy also applies to recognized holidays outside the U.S.

Cancellation & No-Show Fees:

Cancellation charges will apply based on the rate confirmed at the time of the reservation unless:
Reservations are canceled more than twenty-four (24) hours in advanced.
A $25 cancellation fee will be charged if LVT not notified.

A no-show fee equal to the base fare price of the trip will be charged when the passenger(s) do not arrive at the specified location. Call LVT to avoid a no-show fee if you cannot locate your chauffeur.

Pet Policy: Pets are permitted in our vehicles. If a pet exceeds 15 pounds, it should be confined to a kennel. Smaller pets should be leashed or in a carrying case. Note: Certified service animals aren't required to be in a crate. For a seamless ride, inform us in advance for us to match you with a pet-friendly chauffeur.

Liabilities and Miscellaneous: LVT isn't responsible for any lost or misplaced personal property left in a vehicle.

We do provide child seats upon prior request for an extra fee of $35 per seat. However, parents or guardians must install them. Due to liability restrictions, our chauffeurs cannot assist in this.

Items that aren't allowed in our vehicles include alcoholic beverages, glass containers, smoking, firearms, explosives, and fireworks.

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